Raising the quality of Conversations and driving a higher level of community engagement on HuffPost

The Huffington Post has one of the largest and vivacious communities online. However, a little known fact is that while there are millions of comments, there are a smaller amount of actual contributors voicing opinions onsite. The HuffPost Community wanted

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Raising the quality of Conversations and driving a higher level of community engagement on HuffPost

The Huffington Post has one of the largest and vivacious communities online. However, a little known fact is that while there are millions of comments, there are a smaller amount of actual contributors voicing opinions onsite. The HuffPost Community wanted

/ No comments

Rethinking casual gaming

While a part of the Consumer Experience team at AOL-Palo Alto, I was asked to rethink Games.com. AOL wanted to revolutionize casual gaming for the tablet. First thing I did was do a deep dive into the Games.com site itself

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Rethinking casual gaming

While a part of the Consumer Experience team at AOL-Palo Alto, I was asked to rethink Games.com. AOL wanted to revolutionize casual gaming for the tablet. First thing I did was do a deep dive into the Games.com site itself

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Helping a neighborhood go completely carbon neutral

Worked with Experientia on the C-LIFE project for the international Low2No competition to develop a neighborhood block called Jätkäsaari, in the city of Helsinki, Finland. Jätkäsaari was to be a stepping stone to aid Helsinki in becoming carbon neutral (and

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Helping a neighborhood go completely carbon neutral

Worked with Experientia on the C-LIFE project for the international Low2No competition to develop a neighborhood block called Jätkäsaari, in the city of Helsinki, Finland. Jätkäsaari was to be a stepping stone to aid Helsinki in becoming carbon neutral (and

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Reinforcing ethnographic research with empathy tools

Not everybody gets ethnographic research. Some say it takes too long. Some say it’s too expensive. You don’t really get it until you experience it; however, not everybody can go experience it. So, how do you help people see the

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Reinforcing ethnographic research with empathy tools

Not everybody gets ethnographic research. Some say it takes too long. Some say it’s too expensive. You don’t really get it until you experience it; however, not everybody can go experience it. So, how do you help people see the

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Teaching Brainstorming 101

Brainstorm facilitation is 10% process planning, 25% knowing about people, 25% public speaking, 40% chutzpah. I gave this 1 hour (45 min. presentation, 15 min. for questions) presentation for a Lunch-In (Brown Bag Talk, Lunch n Learn) at HuffPost and

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Teaching Brainstorming 101

Brainstorm facilitation is 10% process planning, 25% knowing about people, 25% public speaking, 40% chutzpah. I gave this 1 hour (45 min. presentation, 15 min. for questions) presentation for a Lunch-In (Brown Bag Talk, Lunch n Learn) at HuffPost and

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Making newsletters into a satisfying shopping experience

When I briefly worked with the Stacks team (for Alto, AOL’s new mail client), I was working on the Retailer Stack. This Stack collected all the retailer emails/newsletters and presented them in a beautiful format to mimic the shopping in

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Making newsletters into a satisfying shopping experience

When I briefly worked with the Stacks team (for Alto, AOL’s new mail client), I was working on the Retailer Stack. This Stack collected all the retailer emails/newsletters and presented them in a beautiful format to mimic the shopping in

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What would happen if you combined crazy 8′s, old maid, go fish, and war?

Back in 2007, an inventor game idea was sent to Hasbro. The game idea combined four well known children’s card games (Crazy 8′s,Old Maid, Go Fish, and War), which was a great idea, but unfortunately, the inventor’s prototype was unplayable.

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What would happen if you combined crazy 8′s, old maid, go fish, and war?

Back in 2007, an inventor game idea was sent to Hasbro. The game idea combined four well known children’s card games (Crazy 8′s,Old Maid, Go Fish, and War), which was a great idea, but unfortunately, the inventor’s prototype was unplayable.

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Creating a more engaging newsletter

While on the Consumer Experience team at AOL, I was asked to evaluate and redesign the AOL Shopping newsletter. Below is the original evaluation: After evaluating the current newsletter, I proposed the following concept to drive greater engagement: The final version of

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Creating a more engaging newsletter

While on the Consumer Experience team at AOL, I was asked to evaluate and redesign the AOL Shopping newsletter. Below is the original evaluation: After evaluating the current newsletter, I proposed the following concept to drive greater engagement: The final version of

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Delineating the oh so very big world of personalized news

The Consumer Experience team at AOL was split into 3 different pods. The pod I was a part of was called Strategic Projects and Education. I was asked to work with the Personalization pod to help take the news product

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Delineating the oh so very big world of personalized news

The Consumer Experience team at AOL was split into 3 different pods. The pod I was a part of was called Strategic Projects and Education. I was asked to work with the Personalization pod to help take the news product

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Rethinking Costco

At DAAP, I was part of a team of 2, and we wanted to improve the Costco customer experience. We began this process believing a device would solve all of Costco’s experience issues. Then it was a Sixth Sense-esque device,

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Rethinking Costco

At DAAP, I was part of a team of 2, and we wanted to improve the Costco customer experience. We began this process believing a device would solve all of Costco’s experience issues. Then it was a Sixth Sense-esque device,

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